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Ticketing Policies

Ticketing Policies and Limitations Of Liability

  • As of January 8, 2008, a $3 Theatre Restoration Fee is applied to all ticket sales at Hawaii Theatre.
  • Children three years and under are not permitted inside the auditorium unless otherwise noted by theatre management.
  • All sales are final. No refunds or exchanges will be made.
  • All patrons are required to have a ticket for admission to the theatre. “Babes in arms” are not permitted.
  • Your ticket is a mere license to attend the performance on the date and time stated. Management reserves the right to revoke this license, upon refund of face value, for any reason. The Hawaii Theatre will not be responsible for the refund of any Internet convenience fees.
  • Tickets found to be fraudulent or purchased from unauthorized sources will be void, and management is not responsible for refunds. Authorized sources are the Hawaii Theatre Box Office and Tickets.com. Other online ticketing entitites, auction sies (i.e. Ebay, Craigslist) and independent brokers are not considered authorized as outlets.
  • Latecomers will be seated at management’s discretion.
  • No photographs, audio, or video recordings may be made of the production.
  • Artists, fees, and programs subject to change without notice.
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